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Our Process

From registering to completing an order and receiving payment, our process is outlined below. If you have further questions, please see the FAQ or contact us.

 

 

Registration

All applicants must register first.  When registering, select a User ID and Password.  Enter your personal information, which you can change later as necessary.  Paste your resume into the space provided.  You will receive email confirming that we received your registration.

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Acceptance

We will review your registration information and resume. If you qualify, we will send you email asking you to sign and return our secrecy agreement.

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Editing Assigments

When there is a manuscript that matches your specialty, you will receive an email that states the deadline, fee, and the target journal.  Use your User ID and Password to login to the website and you will see the order in the Open section of your Account Page, with a Status of New Order. Click on the [files] link, where you can review the file before accepting. See File Management for more information.

 

From the Account Page, click on the [Accept] or [Decline] button to update the database and notify us of your decision.

If you have declined, no further action is necessary.

If you have accepted, you can begin editing immediately.

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Urgent editing assignments

Occasionally, there is an urgent assignment and several editors are asked to edit the same document. In this case, you will receive an email that states that it is an urgent order. The first responder will be selected to edit the document.  Please do not begin editing until you have received final confirmation from us.

 

Login to the website and you will see the order in the Open section of your Account Page, with a Status of Urgent Order. Click on the [files] link, where you can review the file before accepting. See File Management for more information.

 

From the Account Page, click on the [Accept] or [Decline] button. We will be automatically notified of your decision.

If you have declined, no further action is necessary.

After accepting, do NOT begin editing until you have received final confirmation.

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Returning completed documents

When you have finished editing the document, click on the [files] link for that order and upload the document to the Completed Files section.  On the Account Page, press the [Returned] button for that order.  This notifies us that you have completed and returned the document.

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File Management

Clicking on the [files] link for any order will bring you to the File Management page. 

The Files to be Edited section contains documents that need to be edited.  Right-click on the file and select “Save Target As” to save the file to your computer. Clicking on the file opens it in your browser; because not all file types are supported, we recommended saving files on your computer and then opening them. 

The Completed Files section contains documents that you have edited.  To send a file, click on Browse to find the file on your computer.  Click on Open.  You must then click on [Add this file] to move the file to the JAM Post server.  When you see the file in the Completed Files section, you know that it has been properly uploaded. Click on [Finished adding files] to return to the Account Page. Please press the [Returned] button to indicate that you have uploaded all your files.

You can send any number of files and any type of file, but files must be sent one at a time.

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Evaluation

We ask our customers to evaluate every order to help us select the best editors and to encourage the highest quality of editing.  The Evaluation Summary at the bottom of the Account Page shows a summary and count of all orders that you have edited and that have been evaluated. You can view details of an evaluation by clicking on the [Evaluation] link for orders in the History section.

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Payment

We pay editors on the 1st of every month, for orders that were returned in the previous month.   Orders in the History section that do not have a date in Statement Date/Nb have not been paid yet. Find out more about payments

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